Australia is undergoing significant transformation as part of the fourth industrial revolution, simply labelled the “future of work”.
The Covid19 pandemic has accelerated some aspects of this with remote working and demands for technology to facilitate meetings and collaboration.
Features of the “future of work” are rapid digitisation and automation, increasing and changing demand for services, evolving expectations, greatly accelerated access to large bodies of information and broader labour market disruption.
This is our new normal.